Module 1: Introduction to Business Problem Solving (30 minutes)

1.1 Course Overview (10 minutes)

• • • • • Objectives
        • Structure
        • Assessment methods

1.2 Understanding Business Problems (20 minutes)

• • • • • Definition and types of business problems
        • Importance of problem-solving in business

Module 2: Problem Identification (1 hour)

2.1 Techniques for Problem Identification (30 minutes)

• • • • • Root cause analysis
        • SWOT analysis

2.2 Tools for Identifying Problems (30 minutes)

• • • • • Surveys and questionnaires
        • Interviews

Module 3: Analyzing Business Problems (1 hour 30 minutes)

3.1 Data Collection and Analysis (30 minutes)

• • • • • Quantitative vs qualitative data
        • Data collection methods

3.2 Analytical Tools and Techniques (30 minutes)

• • • • • Fishbone diagram
        • Pareto analysis

3.3 Critical Thinking and Logical Reasoning (30 minutes)

• • • • • Logical fallacies
        • Biases in problem analysis

Module 4: Developing Solutions (1 hour 30 minutes)

4.1 Generating Solutions (30 minutes)

• • • • • Brainstorming techniques
        • Creative thinking methods

4.2 Evaluating Solutions (30 minutes)

• • • • • Cost-benefit analysis
        • Risk assessment

4.3 Decision Making (30 minutes)

• • • • • Decision-making models
        • Ethical considerations

Module 5: Evaluating and Implementing Solutions (1 hour)

5.1 Planning for Implementation (20 minutes)

• • • • • Action planning
        • Resource allocation

5.2 Change Management (20 minutes)

• • • • • Understanding change dynamics
        • Strategies for effective change management

5.3 Monitoring and Evaluation (20 minutes)

• • • • • Key performance indicators (KPIs)
        • Monitoring tools and techniques

Module 6: Case Studies and Practical Applications (1 hour 30 minutes)

6.1 Real-world Case Studies (30 minutes)

• • • • • Analysis of successful and failed problem-solving initiatives

6.2 Group Projects (45 minutes)

• • • • • Identifying a business problem
        • Developing and presenting solutions

6.3 Personal Problem-Solving Project (15 minutes)

• • • • • Overview and final presentation instructions